Privacy Policy – free bunos Data Practices

free bunos takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and share personal information when you access the platform — whether through the website, the free bunos mobile app, or any other channel we provide. It also describes the rights you have over your personal data and how to exercise them.

This policy applies to all registered players and visitors to the free bunos platform. It covers personal data collected during registration, account use, payment processing, KYC verification, customer support interactions, and general platform usage.

We may update this policy from time to time. When changes are made, the revised policy will be published here with an updated effective date. We encourage you to review this page periodically so you stay informed.

We collect different types of personal information depending on how you interact with the platform. Below is a summary of the categories we collect and why.

We collect only the information necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial origin, health data, or political views.

The personal data we collect is used for the following purposes:

• Creating and managing your free bunos account
• Verifying your identity through KYC before processing withdrawals
• Processing deposits and withdrawals in Philippine Peso via your registered payment methods
• Detecting and preventing fraud, money laundering, and unauthorised account access
• Providing customer support and responding to your queries and complaints
• Enforcing the 21+ age restriction and responsible gaming obligations
• Sending account-related communications such as transaction confirmations and security alerts
• Improving platform performance and personalising your experience
• Sending promotional communications where you have opted in to receive them

We do not use your data to make automated decisions that significantly affect you without human oversight. We will not use your personal data for purposes not described in this policy without first notifying you and, where required, obtaining your consent.

free bunos does not sell your personal information to third parties. We share data only where it is necessary for platform operations, legal compliance, or fraud prevention. The categories of recipients who may receive your data include:

• Payment processors — to facilitate deposits and withdrawals through Philippine banking channels and e-wallets
• KYC and identity verification providers — to verify the documents you submit during verification
• IT and cloud infrastructure providers — who host platform data on our behalf under strict confidentiality agreements
• Fraud prevention and security services — to detect suspicious activity and protect player accounts
• Legal and regulatory authorities — where we are required by law to disclose information

All third-party service providers who handle your data on our behalf are contractually bound to process it only as instructed and to maintain appropriate security standards. We do not permit them to use your data for their own marketing or commercial purposes.

We retain personal data for as long as your account is active and for a period after closure as required for legal, regulatory, and operational purposes. Specifically:

• Account and identity information is retained for the duration of your account plus a standard post-closure retention period
• Transaction and financial records are retained as required by applicable financial record-keeping obligations
• KYC documents are retained for the period required by anti-money laundering obligations
• Support communications are retained for a period sufficient to resolve disputes and honour our complaint-handling obligations

Once personal data is no longer required for any legitimate purpose, we securely delete or anonymise it. You may request earlier deletion of certain data subject to legal and regulatory obligations that may require us to keep it.

free bunos implements technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers
• OTP (one-time password) authentication for account login and sensitive account actions
• Access controls limiting who within our organisation can view personal data, based on job function
• Encrypted storage of sensitive account credentials and payment information
• Regular security reviews and monitoring for suspicious activity

While we take data security seriously and apply appropriate protections, no system is completely immune to risk. You also have a role in keeping your account secure: use a strong unique password, enable OTP verification, and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.

free bunos uses cookies and similar tracking technologies to operate the platform, understand how players use it, and improve the overall experience. A cookie is a small file stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies — required for basic platform functions such as keeping you logged in during a session
• Analytics cookies — used to understand how players navigate the platform so we can improve it
• Security cookies — used to detect and prevent fraud and unauthorised access

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. We do not use cookies to track your activity on third-party websites.

As a player on free bunos, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team with your account details and the nature of your request.

We will respond to all verified data requests within a reasonable timeframe. Requests that are clearly unfounded, repetitive, or excessive may be subject to an administrative fee or declined, with reasons provided.

free bunos is strictly for persons aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age is verified during the KYC process before withdrawals are permitted, and accounts found to belong to underage individuals are closed immediately.

If you believe a minor has registered on the platform, please contact support immediately. We will investigate and take action as quickly as possible, including deletion of any data collected from an underage user.

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to submit a privacy-related complaint, you can reach the free bunos team at any time. Our support team handles all privacy requests and will route your inquiry to the appropriate person.

Email us at: [email protected]

We aim to acknowledge all privacy-related requests within a reasonable period and to resolve them as quickly as the nature of the request allows. For complex requests, we may require additional verification before processing to protect the security of your account.

If you are not satisfied with how your privacy concern has been handled, you have the right to escalate the matter through the appropriate channels available to you as a Philippine resident.